Sharing your session files

The files a practice session produces — the transcript and, where the host records, the video — start out visible to only the coach who hosted the session. Nobody else can see them, or that they exist, until the host shares them. Sharing a file lets that person view and download it. Sharing is file-by-file, and the host can withdraw a share at any time.

This page covers day-to-day sharing. Who controls your data explains the responsibility model behind it, and Transcripts on Robin covers transcription itself.

What counts as a session file

Each session keeps its files on its own session page, under Files:

• The transcript, if the host turned on transcription during the call.
• The recording, if the host recorded the session (recording is part of Robin Pro).

There's no separate library to manage — the session is the home for everything it produced. Reviewing your sessions covers the session page and its tabs.

Who can see a session's files

The host, until they share. Being in a session doesn't by itself give you access to its files. If nothing has been shared with you, the session page shows that no files have been shared — it doesn't list what the host holds.

When the host shares a file with you, you get a notification that links to the session, and the file appears under Files for you. You see only what was shared.

How to share a file

If you hosted the session, open it from your sessions and go to Files:

1. Each file has its own Share button — sharing the transcript says nothing about the recording, and the other way round.
2. To share everything at once, use Share all files at the top — it shows you exactly what a confirm will share, and with whom, before anything happens.
3. The person you share with is notified, and you'll see who has access on each file at a glance.

Changing your mind

You can withdraw a share at any time — the file disappears for them straight away. One limit worth knowing before you share: if they already downloaded a copy, withdrawing doesn't reach it.

Asking for a file to be deleted

If you were in a session and want a file of it erased — transcript or recording — use Ask the host to delete this on that file. The request goes straight into your chat with the host, is stored with its date, and if a week passes you can send a Robin-voiced reminder. The host is responsible for responding within a month of your first ask — that's your legal right, not a courtesy. If a month passes with nothing, contact us and we'll take it up with the host directly.

What Robin does with them

Session files are encrypted at rest and never used for analytics, marketing, or AI training. Robin staff don't open them, with the single tightly-scoped exception of investigating a safety report — described in full on Transcripts on Robin.

The formal versions

The legally binding versions live in the terms of service and privacy policy. Who controls your data explains the host-and-Robin responsibility split; Who hosts a session explains how booking direction decides who the host is.

Questions

Message Jon directly in the app — he reads every message and answers personally.