Practising safely on Robin
Robin connects coaches in private 1:1 spaces for practice. That privacy is what makes it work — and it's something we take seriously. Here's how we look after each other on Robin. For the rules our community follows, see our community guidelines.
Setting up good sessions
A few things that help sessions go well.
Set up your session
Take a moment before your first session together to agree how you'd like to run it.
Keep communication on Robin
You can message, call, and schedule with your practice partners directly on Robin. No need to swap email addresses, phone numbers, or social media.
Check profiles before you request
Every coach on Robin has a profile with their programme, experience level, and what they're working on. Have a look before you send a request.
Your tools if something's not right
Robin gives you tools to act quickly if a session or partnership isn't working.
Block
If someone makes you uncomfortable, you can block them from any conversation or profile. It's instant and permanent from your side.
Report
The report button is on every conversation and profile. When you report, we see the conversation context so we can look into it. You don't need proof. A concern is enough.
End a partnership
If a partnership isn't working for any reason, you can end it. No explanation needed.
Leave a call
You can hang up at any point during a call. You don't need to explain or finish the session.
If a session gets beyond coaching
If your partner discloses self-harm, suicidal thoughts, abuse, or a safeguarding concern, that's beyond coaching practice. Encourage them to contact a professional service. findahelpline.com has crisis support in every country.
Coaching, not therapy
Robin is for practising coaching skills. If you or a practice partner is in personal distress, point them toward professional support. Robin isn't a substitute for therapy or crisis services.
How Robin works
What we do, what we don't do, and what you control.