Starting and joining a call

Robin has built-in video, so you don't need a separate meeting link. There are two ways onto a call. Use meet now for something spontaneous, or book ahead for a set time. If you'd rather meet on Zoom, Teams or your own Google Meet, you can add that link to a booked session. For a whole community or private group, see Events.

Meet now

Open a conversation with your practice partner and tap the call menu, the video button at the top. Choose Meet now, and you drop straight into the session. Robin sets the call up for you.

Your partner sees a banner that tells them you are waiting, so they can join you in a tap. Meet now works best when you are already in a chat and want a quick call there and then.

Booking ahead

To set up a call for a specific time, you book one of your partner's session types. Pick a session, pick a time, and it is confirmed straight away. The full walkthrough is in Booking a call with a coach.

Joining a booked session

Your booked sessions live under Sessions. When a call is close, it moves to a Ready to join section at the top of Upcoming. You can join from 10 minutes before the start, up until the session window closes.

Open the session and tap Join session. On the next screen you set up your camera and microphone before you enter, so you can check how you look and sound first.

In the call

Calls run inside Robin. You have the usual controls: mute, camera, screen-share, and leave.

If you would like a written record, the coach who hosts the session can turn on transcription during the call. It is off by default, and everyone on the call sees a clear banner while it runs. See Transcripts on Robin for how that works.

If you leave by accident, you can rejoin while the session window is still open. Open the session again.

Meeting on your own link

A coach can set where their sessions meet on each session type: Robin video, Google Meet, a link they add to each booking, or a personal room.

Either of you can also move a booked session to your own meeting link, such as a Zoom or Teams room or a Google Meet you made. Open the session, find Where you'll meet, and choose Use your own link. Only the two of you see the link. You can change it, or go back to Robin video, until the session ends or a Robin call starts.

If the host adds a link to each booking, the session says the host will add the meeting link. The host adds it under Where you'll meet on the session. Once it's in, Join the call opens it when the session is about to start.

When a session has its own link:

• Join the call opens that link in a new tab, from 10 minutes before the start.
• Reminder emails carry the link.
• Robin can't see calls outside Robin. There is no Robin transcript or recording, and no automatic logbook entry, so log the session yourself.
• Afterwards the session shows where it was held, for example Held on zoom.us, not as a missed session.

After the call

Two things happen on their own once you are done:

• Robin adds an entry to your logbook automatically for the time you practised on a Robin video call. The entry is yours to finish. Add your own tags so it counts the way your accreditation body needs. Robin sends you a nudge to do it.
• A recap email goes to both of you a while after the call, with a link to the transcript if you captured one.

Finding past calls

Every completed call sits under Sessions → Past, with the date and how long it ran. Open one to see its details or its transcript.

If something does not work the way you expect, post a message in the Help community space. We read every one.