Community guidelines

Robin is built on trust between coaches. These guidelines are how we protect that trust — they apply to everyone, including us. For tips on looking after yourself on Robin, see practising safely.

01

What Robin is for

Robin exists for one reason: to help coaches get better at coaching.

Free reciprocal coaching practice

Robin is a free community where coaches practise with each other. You take turns coaching and bringing real topics. Both of you grow.

A space to develop your skills

Whether you're working toward accreditation or sharpening your craft, Robin gives you a safe space to practise, experiment, and get feedback.

Not a marketplace

Robin is a practice community, not a marketplace. Don't use it to find clients, sell courses, or promote your services.

02

What we expect from you

These are the standards every coach on Robin agrees to.

Respect the coaching frame

When you're coaching, stay in the coaching role. Avoid giving unsolicited personal advice, pushing past boundaries your partner has set, or asking questions that serve your curiosity rather than their development.

Robin is for coaching practice, not selling

Don't use sessions or messages to pitch your services, courses, or programmes.

Give feedback that builds, not breaks

After a practice session, focus feedback on specific coaching skills: what worked, what you noticed, what might land differently. Avoid personal criticism or judgements about your partner as a person.

Respect your partner's time

If you've scheduled a session, show up. If you can't make it, let your partner know as early as possible. Consistent no-shows damage trust for everyone.

Robin is for all coaches

Coaches on Robin come from different programmes, countries, backgrounds, and experience levels. That diversity is a strength. Discriminatory behaviour of any kind has no place here.

Coaching, not therapy

If a topic feels like it's moving beyond coaching practice into something deeper, it's ok to pause and say so. You're practising coaching skills, not providing therapy. Knowing the difference is a professional strength, not a limitation.

Keep what's shared in sessions private

What your practice partner shares during a session stays between you. Don't share their stories, struggles, or personal details with others, inside or outside Robin.

03

Where we draw the line

If we see this, we'll act.

Harassment, intimidation, or bullying

This includes repeated unwanted contact after someone has asked you to stop, threats, deliberate humiliation, or any behaviour intended to make someone feel unsafe or unwelcome.

Discrimination of any kind

Treating someone differently because of their race, gender, sexuality, disability, religion, age, or any other protected characteristic. This applies to partnerships, feedback, and messages.

Sharing another coach's personal information

Don't share another coach's personal details, session content, or private messages outside of Robin without their explicit consent.

Persistent no-shows

Repeatedly failing to show up for scheduled sessions without communicating. Things come up, but a pattern of no-shows wastes other coaches' time and erodes community trust.

Selling or soliciting

Using sessions, messages, or your profile to sell services, courses, programmes, or to recruit clients. Robin is for practice, not business development.

04

What happens if guidelines are broken

We keep it simple and fair.

Anyone can report a concern

You don't need proof. If something doesn't feel right, report it. The button is on every conversation and profile.

Every report is reviewed personally

Reports aren't handled by an algorithm. A real person reads the context and makes a judgement call.

Outcomes range from a conversation to removal

Depending on what happened, we may reach out to understand the situation, issue a warning, or remove someone from Robin. We aim to be fair and proportionate.

We won't share who reported what

Your report is confidential. We'll never tell the other person who reported them.